FAQ
Q: When and where is the music festival happening?
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A: Coco Cabana, Miri, Sarawak, Malaysia
Q: How can I purchase tickets for the music festival?
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A: Ticket purchases can be done via the Z City App. Kindly visit our link below, full tutorial of ticket purchasing is available. https://www.borderland-asia.com/ticket
Q: What are the ticket prices and packages available?
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A: There are few tickets options available. For further information’s kindly visit:
Q: Are there any age restrictions for attending the music festival?
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A: All participants attending the music festival have to be age 18 & above
Q: Can I bring my own food and drinks to the festival?
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A: All outside food & drinks are not allowed. As we have a myriad of food choices available at the event.
Q: What is the lineup of artists and performers for the festival?
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A: Kindly visit www.borderland-asia.com (For Full DJ Line Up)
Q: Are there any accommodation options available near the festival venue?
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A: Yes there is. Full details of accommodations available will be posted on our website
Q: Is there parking available at the festival site?
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A: Yes there is.
Q: Are there any prohibited items or activities at the festival?
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A: Prohibited Items : Items that may be used in a dangerous or threatening manner, firearms, knives or weapons of any description (and any other sharp items), glass bottles (please decant into other containers), illegal drugs, fireworks or explosives.
Q: Can I bring my camera or recording equipment to the festival?
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A: Yes you can bring your own camera. However, all photographers using professional equipment (ie DSLR / anything with a detachable lenses) are required to have media credentials to take pictures or video at the Festival.
Q: Are there any VIP or special access passes available?
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A: Yes there is. Kindly visit our ticketing platform for VIP passes. https://www.borderland-asia.com/ticket
Q: Are there any discounted tickets for students or groups?
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A: There are only Early Bird Tickets available at the current moment. Further informations kindly visit our website for updates. https://www.borderland-asia.com/
Q: What are the festival's policies regarding refunds and cancellations?
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A: Refunds may be made available in the instance the event is cancelled without being rescheduled.
Q: Will there be shuttle services or public transportation options to the festival?
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A: Yes, further informations kindly visit our website for updates.
Q: What are the festival's safety and security measures?
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A: Kindly visit our website under terms and conditions for further details. https://www.borderland-asia.com/t-c
Q: Are there any specific entry requirements or documents needed for international attendees?
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A: All attendees are required to provide their purchased tickets (QR Code), your original ID card, driver's license or passport with their original official picture identification document for verification.
Q: How can I contact the festival organizers for further inquiries or assistance?
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A: You can contact us via our whatsapp customer service channel.
Whatsapp Link: https://wa.link/4j01p3
Contact Us
Address
Borderland Event Sdn. Bhd.
Lot 1986, Ground Floor, Marina Square Commercial Centre Phase 2, 98000 Miri, Sarawak, Malaysia